What is User (Technology) Adoption and Why is it Crucial to Digital Transformation Efforts?

Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. Although, the Technology is the cornerstone of any digital transformation program, it is the People who sit at the heart of it. As most digital transformation across industries and countries continues to unfold, the people dimension of these transformations has emerged as the key to unlocking value and ensuring the sustainability of the change.

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